Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Thursday, February 4, 2010
Why Visitor Monitoring Window Is Necessary For Live Chat?
Friday, January 29, 2010
The Main Reason for Killing the Business Is Poor Customer Service
Monday, January 25, 2010
For Increase Business Life Use Live Chat Software On Your Website
We all know that now the day’s internet is not using just for fun and getting some information. Now internet is also using for business purpose, more and more consumer are regularly using internet for researching and making purchase decision. The essential thing for every business is to provide best to best customer service because customer satisfaction is main key for any successful business. In today world the business is very difficult just because of high competition. On the other hand the online businessman they can safe their potential customer just because of providing a customer service 7 days-a-week and 24 hours-a-days. Mostly customer are preferring live chat just because this is very simple process for solving their inquiry for example if customer have little doubt regarding the product he have to click just simple live chat icon and he can start chat with customer support and solver his inquiry within few minutes. otherwise he have to find out customer support phone number or email address and if the phone line busy than he have to wait for that time and the other thing on emails he have to wait because when support operator check their email id only then he can reply you or some time due to receiving lots of junk mails important mails can also deleted. And by this process you can loss your customer. If you want to safe your customer and increase the life of the business you should use live chat software on your website
Friday, January 15, 2010
Without Making Any Payment You Can Get Live Chat Software For 15 Days
Wednesday, January 13, 2010
Why Visitor Monitoring Is Necessary?
The main benefit of real time visitor monitoring is that, you can invite your customer who monitoring your window for communication with you on live. By this feature you can tell more things about your product. And also you can save your customer because there is no chance for delay. Your operator is always ready to attend your customer. It takes less than thirty minutes for Live2Support to integrate with your existing computer network and your website. Since the downloading or the installation of chat clients or any other software is not mandatory, you can be up and running in no time. If there is a specific IP address to which you choose not to provide your service, live2support can help you for Block their IP, for not receiving any chat from his side. For these simply enter the IP address in the appropriate box in the Live2Support Control Panel and Live2Support will not display the Chat Icon on your website when it is accessed from that IP address. This unique feature can come in handy when you wish to impose restrictions on who can chat on your website.Monday, January 11, 2010
Live Chat Software for Getting More Customer
Live chat software is used not only for chatting purpose, this will also use for increase your goodwill and customer. With the help of live chat software you can provide instant service to your customer. This will also helpful for making long term relationship with your customer. Live chat software is also a marketing tool that offers website monitoring and customer information. With the help of this software your operator will tell you the exact information regarding your customer like there IP address, geo location, country, language, operating system etc. And also you can get the time they spent on your website. Live chat is very easy process, because for using live chat there is no need for installing any software and also within few seconds you can install live chat icon on your website. For installing the live chat icon you have to sign up our website live2support.com, after signup you have to check your email id where you get your sign id, login id and password. after getting all three details you have go to sign up page and fill all the information, after signing you have to go to control panel and get your code. These code you have to paste on your website and after that you can see live chat icon on your website. Friday, January 1, 2010
For Knowing About Your Customer Use Live Chat Software
Thursday, December 24, 2009
The Necessity of Live Chat Software for Every Business
Tuesday, December 8, 2009
BENEFITS OF CUSTOMER SURVEY
Tuesday, December 1, 2009
Some necessary benefits of Live Chat Software
Instant services
With the help of live chat software you can provide instant service to your customer. As we are all know that it’s taking one second to change the mind of customer and kill the sale, for that reason he can leave your side immediately. By writing emails it’s too much late for catching your customer.
Making long relationship
Online chat with your customer is a great way for communication and making long term relationship with your customer and it’s also beneficial for making trust. The trust factor is not established by emails. If one time you make a better relationship with your customer definitely he will coming back with two to three or more customer. after making long relationship you will find that customer will come back after sale just for say hello and thanks
Free time for think about your side
Live chat takes very lesser time for giving responses as comparison with emails. By this you have lots of time for promoting your websites and think about your website more.
Monday, November 30, 2009
How Can Online Business Affected With Live Customer Support?
Now the days online seller offer multiple ways for communicate with them like phone, offline message, email or live support. In phone call they are best if your customer will come in particular geographical area. But if the customer will come out side the geographical boundary then phone will never give proper service, some time line disturbance are there. In email and offline message they are good for providing service tot your customer but they are not providing instant service. Customers have to wail for long time. And the other disadvantage of emails, some time support operator received so many junk mails due to these junk mails important mails are also deleted. So we can’t trust on emails.
Live chat software are well in every field like it will work in your under the geographical location and outside geographical location. And with the help of live chat software you can provide instant service to your customer and make long term relationship with them. Which will helpful for promoting your business very well?
HOW TO GET LIVE CHAT SOFTWARE IN YOUR WEB SITE WITH THE HELP OF LIVE2SUPPORT INC?
It’s very simple process to get live chat application in your side. When you want to get live chat software in your web side then go to our website and use our 15 days trail period. During the trial period we will never ask you for any payment. Here are the processes which will help you to use live chat software in your website.
- Just go through our web side which is Live2Support Inc. com
- Click on the sign up icon and fill the required information after that click on the submit button and open your email id which you have mention in the sign up form.
- In email id you can get the login information, when you get the login information. Just login and open the control panel.
- After opening the control panel you will get some codes, which you have to paste in your website where you want to use live chat application.
- After getting and pasting the code open the visitor monitoring window and your icon will be shown as online.
- In case if will not open your visitor monitoring window than the icon will show you offline. So make sure that your monitoring window should be open.
- This process will take hardly 15-20 to minutes.
- For getting live chat software from our website there is no need for downloading any software in your web side.
- Just visit once time in Live2Support Inc.
Saturday, November 28, 2009
For Getting Better Result Use Live Chat Software In Your Website
Wednesday, November 25, 2009
Live Chat Software Can Provide Instant Service and Customer Satisfaction
Wednesday, November 18, 2009
How can you know about your customer with the help of live chat software
With the help of live chat software you can monitor your customer activity like in which page he exactly visiting. This feature is available on visitor monitoring window. With this you can see how many visitors in your side and in which section they are visiting. And also during that monitoring window you can invite your visitor for chat and try to attract him and promote your business. In visitor monitoring window lots of features are available like you can see your visitor detail for example you can see regional information, system information, person information. This will help you for understanding the customer need. And in this window, there have an option to block the IP address and stop receiving the responses from his side, because some time the visitor his only coming for fun. So you can block is IP and safe your chat operator time. With help of system information you can know the lots of information regarding your customer system like in which version he is working.