Why Visitor Monitoring Is Necessary?

The main benefit of real time visitor monitoring is that, you can invite your customer who monitoring your window for communication with you on live. By this feature you can tell more things about your product. And also you can save your customer because there is no chance for delay. Your operator is always ready to attend your customer. It takes less than thirty minutes for Live2Support to integrate with your existing computer network and your website. Since the downloading or the installation of chat clients or any other software is not mandatory, you can be up and running in no time. If there is a specific IP address to which you choose not to provide your service, live2support can help you for Block their IP, for not receiving any chat from his side. For these simply enter the IP address in the appropriate box in the Live2Support Control Panel and Live2Support will not display the Chat Icon on your website when it is accessed from that IP address. This unique feature can come in handy when you wish to impose restrictions on who can chat on your website.

Does Its Possible That One Operator Can Handle Multiple Chat Request?

Yes it’s possible that one chat operator can handle multiple chat windows in a same time. The most beneficial feature of online chat application is that, one operator can handle multiple chat windows, at one time. The operator can move one chat window to another just a simple mouse click. By this feature chat operator can promote their business and giving perfect customer satisfaction. Some time this feature is to much complicated, when lot of visitor are coming in a same time and chat with your operator. Because its not a group decision where your chat operator can handle their chat one by one process. For using this feature chat operator should be very much aware about the product feature and their technical parts also.