Why Visitor Monitoring Window Is Necessary For Live Chat?

The main benefit of real time visitor monitoring is that, you can invite your customer who monitoring your window for communication with you on live. By this feature you can tell more things about your product. And also you can save your customer because there is no chance for delay. Your operator is always ready to attend your customer. It takes less than thirty minutes for Live2Support to integrate with your existing computer network and your website. Since the downloading or the installation of chat clients or any other software is not mandatory, you can be up and running in no time. If there is a specific IP address to which you choose not to provide your service, live2support can help you for Block their IP, for not receiving any chat from his side. For these simply enter the IP address in the appropriate box in the Live2Support Control Panel and Live2Support will not display the Chat Icon on your website when it is accessed from that IP address. This unique feature can come in handy when you wish to impose restrictions on who can chat on your website.

How can you know about your customer with the help of live chat software

With the help of live chat software you can monitor your customer activity like in which page he exactly visiting. This feature is available on visitor monitoring window. With this you can see how many visitors in your side and in which section they are visiting. And also during that monitoring window you can invite your visitor for chat and try to attract him and promote your business. In visitor monitoring window lots of features are available like you can see your visitor detail for example you can see regional information, system information, person information. This will help you for understanding the customer need. And in this window, there have an option to block the IP address and stop receiving the responses from his side, because some time the visitor his only coming for fun. So you can block is IP and safe your chat operator time. With help of system information you can know the lots of information regarding your customer system like in which version he is working.