Saturday, April 3, 2010

The New Version of Live Chat Software from Live2support Inc

The desktop version 3.0 is the latest version of Live2Support! Live Chat Software Service. It is browser independent interface which can be run on multiple operating systems like Windows XP, Windows Vista, Windows 2007 & MAC. The desktop version 3.0 is user friendly with lots of new features. The list of major features is described here:

• User Friendly, captivating look, smooth interface

• Multiple Readymade sound profiles for various alerts.

• Multiple Language Spell check option

• Time Stamp in operator Chat Window

• Sorting on different columns in visitors monitoring window

• Live Keyword display in visitors monitoring window

• Multiple Instances (Operator Login) on same system

• Interface availability in multiple languages

• Operator chat console is also available for Mac OS

• Operator can also define their own Local Canned Responses and Pushed URLs

• Operator to operator communication transcript is available at local end.

• Chat history of visitors available, even without chat, in visitors monitoring window

• Automatic Chat Accept Option