Due to importance of selling product and services over internet, the growth of online business will increase in the coming year. As we all know that for retaining your customer the good customer service is best mantra. And it’s also applicable for online business as well.
Now the days online seller offer multiple ways for communicate with them like phone, offline message, email or live support. In phone call they are best if your customer will come in particular geographical area. But if the customer will come out side the geographical boundary then phone will never give proper service, some time line disturbance are there. In email and offline message they are good for providing service tot your customer but they are not providing instant service. Customers have to wail for long time. And the other disadvantage of emails, some time support operator received so many junk mails due to these junk mails important mails are also deleted. So we can’t trust on emails.
Live chat software are well in every field like it will work in your under the geographical location and outside geographical location. And with the help of live chat software you can provide instant service to your customer and make long term relationship with them. Which will helpful for promoting your business very well?
Now the days online seller offer multiple ways for communicate with them like phone, offline message, email or live support. In phone call they are best if your customer will come in particular geographical area. But if the customer will come out side the geographical boundary then phone will never give proper service, some time line disturbance are there. In email and offline message they are good for providing service tot your customer but they are not providing instant service. Customers have to wail for long time. And the other disadvantage of emails, some time support operator received so many junk mails due to these junk mails important mails are also deleted. So we can’t trust on emails.
Live chat software are well in every field like it will work in your under the geographical location and outside geographical location. And with the help of live chat software you can provide instant service to your customer and make long term relationship with them. Which will helpful for promoting your business very well?
No comments:
Post a Comment