Standard message are very effective feature for live chat. By the help of this feature there is no need for writing same message again and again. You have just followed the simple process. You can easily program these standard text messages into a handy drop-down box and then click on the message of your choice which will automatically copy itself into the chat window just click on send button, your message will send automatically. This feature is also beneficial for chat operator because some time they can frustrated for typing same message again and again like “Thanks for visiting our side, or may I help you. As an added feature, you can further customize this canned message by adding your visitor’s name, for instance, if you happen to know it. This attribute of our live chat software is ideal for routine responses. You can add standard message according to your convenient and requirement. You can also add URL’s in your chat window.
Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Showing posts with label Canned Responses. Show all posts
Showing posts with label Canned Responses. Show all posts
Thursday, December 10, 2009
Friday, May 22, 2009
Canned Responses are Effect Full for Live Chat.
Canned responses are very effective feature for live chat. By this feature you are repeatedly sending the same set of messages to your site visitors in response to their queries or if you happen to be using a standard welcome message, you can easily program these standard text messages into a handy drop-down box. You can then click on the message of your choice which will automatically copy itself into the chat window. Simply click to send this message. There is no need to type the same message over and over again. As an added feature, you can further customize this canned message by adding your visitor’s name, for instance, if you happen to know it. This attribute of our live chat software is ideal for routine responses.
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