Instant services
With the help of live chat software you can provide instant service to your customer. As we are all know that it’s taking one second to change the mind of customer and kill the sale, for that reason he can leave your side immediately. By writing emails it’s too much late for catching your customer.
Making long relationship
Online chat with your customer is a great way for communication and making long term relationship with your customer and it’s also beneficial for making trust. The trust factor is not established by emails. If one time you make a better relationship with your customer definitely he will coming back with two to three or more customer. after making long relationship you will find that customer will come back after sale just for say hello and thanks
Free time for think about your side
Live chat takes very lesser time for giving responses as comparison with emails. By this you have lots of time for promoting your websites and think about your website more.