The main benefit of real time visitor monitoring is that, you can invite your customer who monitoring your window for communication with you on live. By this feature you can tell more things about your product. And also you can save your customer because there is no chance for delay. Your operator is always ready to attend your customer. It takes less than thirty minutes for Live2Support to integrate with your existing computer network and your website. Since the downloading or the installation of chat clients or any other software is not mandatory, you can be up and running in no time. If there is a specific IP address to which you choose not to provide your service, live2support can help you for Block their IP, for not receiving any chat from his side. For these simply enter the IP address in the appropriate box in the Live2Support Control Panel and Live2Support will not display the Chat Icon on your website when it is accessed from that IP address. This unique feature can come in handy when you wish to impose restrictions on who can chat on your website.
Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Wednesday, January 13, 2010
Monday, January 11, 2010
Live Chat Software for Getting More Customer
Live chat software is used not only for chatting purpose, this will also use for increase your goodwill and customer. With the help of live chat software you can provide instant service to your customer. This will also helpful for making long term relationship with your customer. Live chat software is also a marketing tool that offers website monitoring and customer information. With the help of this software your operator will tell you the exact information regarding your customer like there IP address, geo location, country, language, operating system etc. And also you can get the time they spent on your website. Live chat is very easy process, because for using live chat there is no need for installing any software and also within few seconds you can install live chat icon on your website. For installing the live chat icon you have to sign up our website live2support.com, after signup you have to check your email id where you get your sign id, login id and password. after getting all three details you have go to sign up page and fill all the information, after signing you have to go to control panel and get your code. These code you have to paste on your website and after that you can see live chat icon on your website.
Monday, January 4, 2010
Necessity of Live Chat Application
The necessity of live chat will be clear easily if we will take real example, just imagine if you are visit in front of the shop and at that time someone invites you to ask something and show you something, you will little bit interesting in his offer but if he will tell you something about heavy discount just for the human nature you will be attract easily. Same thing will happen in live chat software. If you are monitoring your visitor monitoring window continuously you will know about your customer interest and requirement. Some time it’s difficult for owner to continuous monitor their visitor window, for resolving this problem he can hire some chat operator. These chat operator can solve the customer inquiry easily and they provide instant service to their customer, because their very friendly about the product. And they can observe easily the customer interest. with the help of live chat software you can see the status of your website and you can invite you customer for chat and try to persuade it for buying your product and service.
Friday, January 1, 2010
For Knowing About Your Customer Use Live Chat Software
There is one basics objective for any advertisement is to persuade potential customer for actually buy a service or product. There are two main principles for any business is save your potential customer and try to persuade your customer for purchasing your service and your product. The persuasion will become very easily when you able to understand the customer and familiar with the customer’s needs and requirements. This is especially critical when you conduct your business online as online customers behave differently depending on several factors like demography and traditions. As an online business owner you need to know what your potential customers are buying, why they are buying and how they are buying. For knowing each and every thing regarding the interest of your customer your have continuously monitor your website. For using this application you can use live chat software in your website and for using this application you can provide instant service to your customer. For continuously watching the website and getting full information regarding the customer this will possible only when you hire some operator. These operators are trained extensive and can interpret consumer behavior
Thursday, December 24, 2009
The Necessity of Live Chat Software for Every Business
For getting success in today’s world every online business should have online live software in their website. In last decade the internet is using just for getting information or advertisement purpose but now the days internet is using for lots of purpose like communication with anyone, sharing ideas, getting lots of information etc. With the help of online business you can get the entire thing any time. There is no risk for timing boundary or shop closed. if customer is using online shopping and that time he have question in his mind regarding the product, than he have to send the mail and wait for response. When the support operator will check his mail only then he is able to give him reply. Some time getting lots of mail in span or junk important mail can also delete. In that case you can loss your potential customer. But there is a simple way for save your customer, use live chat software on your website. with the help of live chat software if customer have some inquiry regarding the product he solve just use simple click and talk with support operator and try to resolve that inquiry or buy that product. on the other hand for owner side he can also monitor with the help of visitor monitoring window he can see how many visitor on his website and he can also try to persuasion to customer just for simply send invention to their visitor and try to attract him for using your service. And make long term relation with the help of live chat software.
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