Monday, November 30, 2009

HOW TO GET LIVE CHAT SOFTWARE IN YOUR WEB SITE WITH THE HELP OF LIVE2SUPPORT INC?

It’s very simple process to get live chat application in your side. When you want to get live chat software in your web side then go to our website and use our 15 days trail period. During the trial period we will never ask you for any payment. Here are the processes which will help you to use live chat software in your website.

  • Just go through our web side which is Live2Support Inc. com
  • Click on the sign up icon and fill the required information after that click on the submit button and open your email id which you have mention in the sign up form.
  • In email id you can get the login information, when you get the login information. Just login and open the control panel.
  • After opening the control panel you will get some codes, which you have to paste in your website where you want to use live chat application.
  • After getting and pasting the code open the visitor monitoring window and your icon will be shown as online.
  • In case if will not open your visitor monitoring window than the icon will show you offline. So make sure that your monitoring window should be open.
  • This process will take hardly 15-20 to minutes.
  • For getting live chat software from our website there is no need for downloading any software in your web side.
  • Just visit once time in Live2Support Inc.

Saturday, November 28, 2009

For Getting Better Result Use Live Chat Software In Your Website

Live chat is great way for communicate with your clients and customer. With the help of live chat software you can promote your business very well. Phones and emails are also infant service for communicate but there are lots of difficulty while using these facility in our organization. In phone calls most of the time in disturbance are there and in emails customer have to wait for long time, when support operator will read the mail then he will give you the reply. But in live chat software both the difficulties are solve, like there is no chance for any disturbance and no need to wait for long time. Just click on the live chat icon and start chat with your support operator. The other disadvantage of phone lines that some time support operator are too much busy in handling customer inquiry in phone line then the other customer have wait for long time. But in Live chat Software one support operator can handle multiple chat in same time. On the other hand if support operators are offline then you can send offline message.

Wednesday, November 25, 2009

Live Chat Software Can Provide Instant Service and Customer Satisfaction

Now the days life are too much busy no body want to wait for long time. Every body wants instant service and better result. Organizations are growing faster and faster, the live chat is most popular example for this. With the help of growing live chat responsibility to help customer faster than ever before or take the risk of losing them forever. Live chat software is the easier process to promote your business and make healthy relationship with their customer. There are lots of benefits of live chat software. With the help of live chat you provide your customer fast service. And in other part that customer can solve their inquiry with the immediate effect. For example if customer is seeing any website which is related to electronics product and seller is using live chat software icon in his website. If customer have any question regarding the product and he want to sought out his problem immediately, he have to use simply process just click on live chat icon and start chat with the support operator. By this he can solve his inquiry very soon. Live chat is the simple process for attracting their customer.

Wednesday, November 18, 2009

How can you know about your customer with the help of live chat software

With the help of live chat software you can monitor your customer activity like in which page he exactly visiting. This feature is available on visitor monitoring window. With this you can see how many visitors in your side and in which section they are visiting. And also during that monitoring window you can invite your visitor for chat and try to attract him and promote your business. In visitor monitoring window lots of features are available like you can see your visitor detail for example you can see regional information, system information, person information. This will help you for understanding the customer need. And in this window, there have an option to block the IP address and stop receiving the responses from his side, because some time the visitor his only coming for fun. So you can block is IP and safe your chat operator time. With help of system information you can know the lots of information regarding your customer system like in which version he is working.

Tuesday, November 10, 2009

The Power of Live Chat Software for Online Business

Live chat software is unique feature for online business. With the help of live chat organization people can promote their business easily and also it will also helpful for increasing their market value. On the customer hand, live chat software play vital role in their life. Here are some points which shows, why live chat is so essential for customer.

The first and most important feature of live chat software that customer can solve their inquiry with in very less timing.

If customer use email process, than he have to wait for long time because when the support operator will open is email id then he will gives reply to their customer. It’s a very long term process. But in live chat software customer can get their answer with in few seconds.

the other process phone call, some time its also a long process because if the customer support operator is busy for handling another call, in that situation you have to wait for long time. When the support operator is free than he will calls you. But in live chat software customer can handle multiple chat in same time.

With the help of live chat you can get all information regarding the product which will helpful before purchasing the product.