Does Its Possible That One Operator Can Handle Multiple Chat Request?

Yes it’s possible that one chat operator can handle multiple chat windows in a same time. The most beneficial feature of online chat application is that, one operator can handle multiple chat windows, at one time. The operator can move one chat window to another just a simple mouse click. By this feature chat operator can promote their business and giving perfect customer satisfaction. Some time this feature is to much complicated, when lot of visitor are coming in a same time and chat with your operator. Because its not a group decision where your chat operator can handle their chat one by one process. For using this feature chat operator should be very much aware about the product feature and their technical parts also.

Instant Online Support for Your Website Visitor

Now Live Support is very much available on your website to help instantly your website visitor. Your site visitors can click on the "Live Support" icon on any of the web pages on your website where the icon appears. You can be online and simultaneously send a chat invitation to a site visitor. Your site visitors can chat with you instantly through the chat window shown below.

Comprehensible System and on the Spot Live Chat

It is not obligatory for you to download any software to use our live chat application. However, you have the option to download the application from us. No browser plug-ins is essential to use our live chat solution since the application uses your existing browser's configuration.
Requesting contact information from site visitors such as their names and e-mail addresses is purely optional. This feature too can be customized. You can request contact information from your site visitors only when you need to do so.

Customized Message Windows When Live Chat Is Offline

During those rare instances when live chat operator assistance is not available, you can leave a courteous message for your site visitors asking them to leave a message for you, call your phone number, or return to your website during your hours of operation. These messages can be customized and we have a number of tremendous templates for you to choose from. Here is the offline message window your site visitors will view on your website when you are offline.