Standard message are very effective feature for live chat. By the help of this feature there is no need for writing same message again and again. You have just followed the simple process. You can easily program these standard text messages into a handy drop-down box and then click on the message of your choice which will automatically copy itself into the chat window just click on send button, your message will send automatically. This feature is also beneficial for chat operator because some time they can frustrated for typing same message again and again like “Thanks for visiting our side, or may I help you. As an added feature, you can further customize this canned message by adding your visitor’s name, for instance, if you happen to know it. This attribute of our live chat software is ideal for routine responses. You can add standard message according to your convenient and requirement. You can also add URL’s in your chat window.
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