Customer survey is way for knowing the standard your product, while it’s popular in the market or not.With this we can know the market structure of your product.And also we can know that our support operators are able to give proper satisfaction to our customer or not.Customer survey is process to for knowing the better judgment of our product. With the help of customer survey you can know the performance of your customer support and this will also helpful for increasing or decreasing the salary of your operator.Customer survey has a very simple way, when support operators finished his chat than customer will receive one form.In this survey form customer has to fill up the response, whether he is satisfied with the operator responses or not.If he satisfy then he will give you the positive responses if he not then he will give you the negative response.By this the admin person can know the exact status of chat.
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