Thursday, August 20, 2009

Sending the Web Pages during the Chat Session

By using this feature your support operator can attract easily to your customer and give perfect satisfaction. By sending the web pages during the chat session chat operator can save customer extra time for browsing. The meaning of sending the web pages during the session time is, your chat operator can send web-page to customer either from your side or from other websites during the chat session. By using this feature you can help your customer for going right direction. By sending the web pages the customer can get right information from right place. and he can see that web page during the chat session and give review on regarding this web pages whether he / she is satisfy with this information or not. Other wise you can send more web-pages according to his / her need. This feature is very useful for live chat application; because once time customer will satisfy he will come back again and again for using your application. This will also helpful for customer operator for giving better service to your customer.

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