The other important benefit of live chat software is that customer can get responses with in few minutes because email process is too much late.The second important benefit of live chat is you can make your long term relationship with your customer and once in a time customer will satisfy with your service you can get the high range of profit with the help of that customer.
If one customer is satisfy he can give you another customer and chain will start and running continue.With the help of live chat software you can safe more time because it’s consuming less time than email and you have lots of time to think for promoting your business.