Pre-written message is very essential for chat operator. By this feature chat operator can save their most of the time which they are used to type a messages. In this function chat operator have to just click on the message of your choice and message will be automatically copy itself into the chat window. After that just click on the send button and your message will be sent immediately to your customer. There is no need to type same message again and again just use this feature and safe your important time and increase your speed for giving fast response to your customer. for example after the closing the chat session, chat operator are mostly using theses words thanks for visiting our side I hope you are satisfy with our information. These words should use as pre-written message. Chat operators have to just click on message and message will send on the customer within few seconds. And also these messages will helpful because some time chat operators can frustrated by typing same message again and again. This will remove that problem.
Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Showing posts with label pre-written message. Show all posts
Showing posts with label pre-written message. Show all posts
Thursday, September 17, 2009
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