With the help of liv2support live chat applications, now it’s possible that customer and chat operator both can send file during the chat session. Now your customers and chat operator not longer have to e-mail the documents as a file attachment. Now it’s easy to attach files during the chat session. Files transfer has been integrated with your chat window; once you have to train your operators after that they can send files and images easily to the customer without having to invoke an external application. By this process chat operator can safe more time. By this feature customer can purchase images from you or product photograph. This process is very easy to use and safe more time as comparison to emailing the documents.
Showing posts with label file transer. Show all posts
Showing posts with label file transer. Show all posts
Thursday, August 27, 2009
Now Customer and Chat Operator Can Send File during the Chat Session
With the help of liv2support live chat applications, now it’s possible that customer and chat operator both can send file during the chat session. Now your customers and chat operator not longer have to e-mail the documents as a file attachment. Now it’s easy to attach files during the chat session. Files transfer has been integrated with your chat window; once you have to train your operators after that they can send files and images easily to the customer without having to invoke an external application. By this process chat operator can safe more time. By this feature customer can purchase images from you or product photograph. This process is very easy to use and safe more time as comparison to emailing the documents. 
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