For connection emotionally with customer it’s necessary to use smiles and other emotions during the chat session. If your chat application is using with non- business just like educational counseling, information research or friends chat than emotions can be valuable. Live2support current interface allows both your chat operator and customer to liberally use smiles and other emotion during the chat session. This will be valuable for both sides. Its can add a layer of sentiment and connecting easily both of them. By this application chat operator can become familiar with their customer and customer can easily ask their inquiry and other problem which is related to their product. It’s a very simple way to attract both sides. In live chat application customer satisfaction is most important because if the support operator can satisfy their customer they can give proper service.
Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Showing posts with label emtions. Show all posts
Showing posts with label emtions. Show all posts
Tuesday, August 25, 2009
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