Now it’s possible with the help of live2suppot that operator can transfer their customer chat, to one operator to another during the chat session. With the help of this feature you can invite for those operator who is expert on the particular area. It will be look effective to your customer when he see that two operator is handling the chat easily. On during the chat session it will be easy that one operator can share their chat session with another operator. And your customer can easily find that your customer service is very high. If once time customer will get better satisfaction then diffidently he will come back again.
Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Showing posts with label chat transfer. Show all posts
Showing posts with label chat transfer. Show all posts
Wednesday, July 29, 2009
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