Sticky Notes Software:Organize Information in Easy Way

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Forget the traditional paper sticky notes and begin using the absolutely free Live2Support Desktop Sticky Notes! "Paste" your important information notes on the desktop and you can read essential information at any time on Computer screen. It saves money and time! The software can be customized in various background colors, to be set for the desktop notes. You can also modify the font of each note and set the opaqueness of sticky note so desktop background & icons will not hide behind sticky note. Considering the privacy of users, the software encrypts the login password. Besides, it offers various special features such as Sticky Management, Sticky customization, Instant messages, group messages, Reminders, Alerts, To-do list & many more. So... download instant messenger from website absolutely free!

Interoffice Messenger & Organization

Live2Support has launched its new product “Interoffice Messenger & Organizer” known as “IMO” which is a replacement of inter com. At Live2Support, “Our aim is to reduce telephonic Conversation”. Our Live Chat Software is tool for customer support, which is a powerful tool for instant customer support and continuously reducing phone support from website. Now the aim of IMO is to reduce telephone calls within organizations. Instead of instant messaging IMO has various features like One to One messaging, Group messaging, Sticky Management, Reminders, and many more. Hers is a small description of IMO features.

• One to One Conversation – enables real-time direct text-based communication between two or more people using Live2Support Messenger in your office or in your group.

• One to many Conversations – This feature gives you a privilege of initiating a group chat with more than one person. The recipients get the same message and when reply the initiator will see the reply on different windows. The recipients will only be able to see the reply from the initiator as the initiator will start the conversation on one to one bases.

• Task Management (Diary) – This feature has made the task management much easier. Now you will be able to maintain your to do list in a much easier way along with time base alerts.

• Reminder- remembering important days and dates are made easy for the person using messenger as it provides you an inbuilt feature for reminder.

• Sticky – you need not see around your desk for a paper sticky that you stick as you can put a sticky on your desktop and arrange it as and when you need it. Apart from using the sticky for yourself you can also send a sticky as a quick message to your colleagues. This feature helps to send a sticky to your colleague for immediate attention and also can fix a timer so that it reaches the recipient at the required/ planned hour.

Features at a Glance

Although we have recently added a new and comprehensive help document about IMO to our bouquet of support docs, which you can download from our Help Center, a quick recap just might prove beneficial given the fact that IMO is gradually emerging as one of our most popular value additions and is ready for immediate deployment by you. IMO's attractions include the ability to:

• Engage in one-on-one live chat between live chat operators and supervisors.

• Engage in one-on-many live chat, which we can refer to as chat broadcast for the sake of convenience.

• Set up live chat within the company (intra-company chat) where many live chat operators can chat concurrently with one another much like a live chat room.

• Transmit a sticky message to another live chat agent either immediately or on a preset schedule.

• Transmit a sticky message to one self to be placed on the desktop to be used as reminders etc.

• Use the sticky-calendar interface to schedule events and tasks and be reminded about them.

• Customize the look-and-feel of your sticky messages using colors, shades, typefaces and fonts.

• Arrange for priority transmission of sticky messages through the highlighting feature.

• Generate chat transcripts of all internal live chat communication much like traditional live chat.

• Conduct internal chat with a colleague and external chat with an online customer simultaneously without interspersing the two channels.

The New Version of Live Chat Software from Live2support Inc

The desktop version 3.0 is the latest version of Live2Support! Live Chat Software Service. It is browser independent interface which can be run on multiple operating systems like Windows XP, Windows Vista, Windows 2007 & MAC. The desktop version 3.0 is user friendly with lots of new features. The list of major features is described here:

• User Friendly, captivating look, smooth interface

• Multiple Readymade sound profiles for various alerts.

• Multiple Language Spell check option

• Time Stamp in operator Chat Window

• Sorting on different columns in visitors monitoring window

• Live Keyword display in visitors monitoring window

• Multiple Instances (Operator Login) on same system

• Interface availability in multiple languages

• Operator chat console is also available for Mac OS

• Operator can also define their own Local Canned Responses and Pushed URLs

• Operator to operator communication transcript is available at local end.

• Chat history of visitors available, even without chat, in visitors monitoring window

• Automatic Chat Accept Option

Why Online Business Need Live Chat Software?

For today business large number of websites use live chat software for providing best customer service to their customer. With the help of live chat software customer can easily solve their inquiry within few minutes. Customer can avail a quick assistance for any kind of technical problems they are facing. It is a wonderful option provided by the business people to make the customer happy by their 24/7 chat assistance. Customers can post any kind of queries such as a new inquiry, technical assistance and any doubts about the product or service etc. Hence, your quality of the work will be revealed in the quality of the chat support you offer. Hence, you should be more conscious in providing answers to each chat you receive from your client. Here are the effective tips which make you comfortable chatting with the customer and the customer would also get closer to your business. This would build a strong business relationship between you and your client.

How To Get Online Customer Feedback Through Live Chat?

For every online business it’s very beneficial to get customer service surveys to get your customer’s feedback, and what better way to ask a question to your customer during the chat. With the help of chat operators you can get valuable online feedback to your customer. With the help of this customer feedback you can know easily that where your business is actually stands. And also you can know that whether your chat operator is capable for handling customer service or not. Customer survey is very simple process for getting feedback to your customer. You can specify your question, and that form will come after closing the chat by visitor. In this fast moving era no one finds time to e-mail for any information or feedback, people can't afford this to e-mail sit back and wait for the reply from your customers or vendors. Especially when you talk about online business, it's a fast process of giving services and getting out puts. this is very simple way for getting performance chart for your chat operator, and business too.