Now it’s possible with the help of live2support Inc that customer can decide that on which department they want to go like sales department, technical department, and support department. This feature is available on multiple support operators’ login package. For using this feature you have to define the department and allocate the support operator for handling the chat session. And it’s also possible that one operator can handle multiple departments if he / she have a full knowledge of related department like sale person have knowledge of technical department also. In this feature you can get two option on your web site page related to a particular department where you can place thee code, when customer click on live support then he or she will see the list of all department and he can simple click on the particular department, from which he want to talk with them.Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Monday, August 3, 2009
Now Customers Have the Facility for Chatting With Unique Department.
Now it’s possible with the help of live2support Inc that customer can decide that on which department they want to go like sales department, technical department, and support department. This feature is available on multiple support operators’ login package. For using this feature you have to define the department and allocate the support operator for handling the chat session. And it’s also possible that one operator can handle multiple departments if he / she have a full knowledge of related department like sale person have knowledge of technical department also. In this feature you can get two option on your web site page related to a particular department where you can place thee code, when customer click on live support then he or she will see the list of all department and he can simple click on the particular department, from which he want to talk with them.
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