Live2support is one to one text live chat and real time visitors monitoring service provider on website. Provide support/sales from anywhere and any computer. Your site visitor can see your online/offline status. Multiple department, Push Pages, Predefine responses, Chat Transcripts, Hits log with Geo location, Visitors rating, Multiple Chat Session per executive
Saturday, November 28, 2009
For Getting Better Result Use Live Chat Software In Your Website
Wednesday, November 25, 2009
Live Chat Software Can Provide Instant Service and Customer Satisfaction
Wednesday, November 18, 2009
How can you know about your customer with the help of live chat software
With the help of live chat software you can monitor your customer activity like in which page he exactly visiting. This feature is available on visitor monitoring window. With this you can see how many visitors in your side and in which section they are visiting. And also during that monitoring window you can invite your visitor for chat and try to attract him and promote your business. In visitor monitoring window lots of features are available like you can see your visitor detail for example you can see regional information, system information, person information. This will help you for understanding the customer need. And in this window, there have an option to block the IP address and stop receiving the responses from his side, because some time the visitor his only coming for fun. So you can block is IP and safe your chat operator time. With help of system information you can know the lots of information regarding your customer system like in which version he is working.Tuesday, November 10, 2009
The Power of Live Chat Software for Online Business
The first and most important feature of live chat software that customer can solve their inquiry with in very less timing.
If customer use email process, than he have to wait for long time because when the support operator will open is email id then he will gives reply to their customer. It’s a very long term process. But in live chat software customer can get their answer with in few seconds.
the other process phone call, some time its also a long process because if the customer support operator is busy for handling another call, in that situation you have to wait for long time. When the support operator is free than he will calls you. But in live chat software customer can handle multiple chat in same time.
With the help of live chat you can get all information regarding the product which will helpful before purchasing the product.
Monday, November 9, 2009
Live Chat Software are beneficial for Large and Small Business
Wednesday, November 4, 2009
The Necessity of Live Chat Software for Customer Support
Wednesday, October 28, 2009
WHAT IS CUSTOMER SURVEY AND HOW ITS WORK.
Tuesday, October 27, 2009
Get customer feedback with the help of live chat application
Wednesday, October 21, 2009
One Time Use Live Chat Software and Get High Profit
Some time receiving of lots of junk mail, there is chance to delete some important mail. And you can’t get your response. But in live chat software customer can get hi9s answer of his inquiry immediate within a few seconds. With the help of live chat software one operator can handle multiple chat in a same time. But in phone call operator can handle only one inquire at the time
Tuesday, October 20, 2009
Some Reason Which Show That The Importance Of Live Chat Software
The other important benefit of live chat software is that customer can get responses with in few minutes because email process is too much late.The second important benefit of live chat is you can make your long term relationship with your customer and once in a time customer will satisfy with your service you can get the high range of profit with the help of that customer.
If one customer is satisfy he can give you another customer and chain will start and running continue.With the help of live chat software you can safe more time because it’s consuming less time than email and you have lots of time to think for promoting your business.
Tuesday, October 13, 2009
Why Live Chat Application is perfect for Online Business?
There is no need that buyer and seller have to stay in same country or in a same town. There is no doubt that the number of online marriages have increased by far since people started enjoying live chat. There was some problem while we are doing online dating because it is actually difficult to date some who have no indication regarding its identity or physical appearance.
You can believe easily due to some reason. But in live chat is so real that you even feel the heavy presence of your online partner. With the help of online chatting you can promote your business not in a same town, other country also. With the help of high technology you can use web cam while doing online chatting by this you can see that person who doing chat with you. Because we feel that voice can tell you lie but eyes can’t.They will show you the truth.
There are lots of benefits of live chat application like not only promoting business it’s also source to make a perfect relationship with your customer.
Wednesday, October 7, 2009
For Increasing Sale and Provide More Customer Satisfaction Use Live Chat Software
Now the days most of the communication in our society is developing into a string of short text messages like SMS through phones, internet. As per our today generation they want to complete their conversation in a shortcut way. Everyone is aware that Live Chat is a service that enables our online customers to engage in real-time text chat with you. With the help of online shopping we can avoid harassment by the sales representative and we can safe our time also. The other most important benefits of live chat application are customer can solve their inquiry on the spot. Customer can much aware the product before purchasing. In emails and phone calls there are some discrepancy in both connection like in emails firstly one person will send their inquiry then he have to wait for some time whenever the receiving person read the mail then he will be send the reply. One person is depending on the second person. And in phone line if support operator is busy in attending another call then you have wait for some time. But in live chat application one operator can handle multiple chat in a same time.
Saturday, October 3, 2009
Benefits for Live Chat for Customer
- With the help of live chat application customer can solve their inquiry any time because most of the business organization provides their support 24 X 7.
- The other important benefits in customer hand, that he can get all information before purchasing the product like prices, feature, advantage, and disadvantage also.
- The other important benefits in customer hand, that he can get all information before purchasing the product like prices, feature, advantage, and disadvantage also.
- In live chat customer can safe their time for going market and search the product and with live chat customer can purchase their product 24 X 7.
- For using live chat application there is no need for installing any software in customer side. He have just click on the online icon and he can start chat with support operator.
Tuesday, September 29, 2009
The Instant Way to Contact with Your Business Associates
By these reason we think that live chat software is the instant way for business associates. With this software you can send your broaches images and your files to your customer during the chat session. In our application Live2Support Inc you can use this feature and send files, broaches and image to your customer and there no chance for any mistake. The other main benefit with our application you can get support on 24 X 7. If you have any type of inquiry regarding our application you can contact to our operator any time.
Saturday, September 26, 2009
With The Help Of Live Chat Software Online Business Can Get Success Easily
The other important benefit for using live chat application that supporter can safe his money and he can also safe their customer money, because live chat software is cheaper than telephone lines. Suppose you need to purchase a medicine but medical store guy is busy in entertaining other customers he wont be able to spend his time in discussion about the pros & cons of this medicine ultimately you will not buy this medicine from this particular shop but in case of live support one single operator can handle 3-4 customers easily at a time. So it results in gaining one customer for this medical store guy and you will get your 100% satisfaction.
Tuesday, September 22, 2009
For making business easier use live chat software
In our application customer can get more benefits like call back features, customer service 24 X 7, order support, and much more thing. In our application there is no need for installing any software and not requiring any language like html, java. With in few seconds you can install our software and get more benefits.
Monday, September 21, 2009
Some reasons which proves that live chat software is essential for online business
- With the help of live chat software you can chat with multiple customers at once, it happens with the click of your mouse. By live chat software you can save your and your customer time also.
- Your customer who used their application are highly interested in chatting, you can ask as much detail as you need to effectively providing other service to them. And you can add your online chatting like to your email and Google ads.
- With the help of Live2Support Inc, there is no need for install any software, with in few seconds you can get your live chat application or chatting icon on your web site. With our application you can use our 15 days trail offer, in this period we never ask you for making any payments.
- The customer who get quick answer and get better result to their problem, this will stay long term and also interest to purchase more products. Because he / she will trust you and your services.
- The most important function which will very essential for attracting your customer like your chat icon, your chat window, your company logo and your web site.
- With the help post-chat survey you can get the feedback from your customer. By this feature you can responses from their customer whether they are satisfied with your service or not.
Thursday, September 17, 2009
For Saving Time during the Chat Session Used Pre-Written Messages
Pre-written message is very essential for chat operator. By this feature chat operator can save their most of the time which they are used to type a messages. In this function chat operator have to just click on the message of your choice and message will be automatically copy itself into the chat window. After that just click on the send button and your message will be sent immediately to your customer. There is no need to type same message again and again just use this feature and safe your important time and increase your speed for giving fast response to your customer. for example after the closing the chat session, chat operator are mostly using theses words thanks for visiting our side I hope you are satisfy with our information. These words should use as pre-written message. Chat operators have to just click on message and message will send on the customer within few seconds. And also these messages will helpful because some time chat operators can frustrated by typing same message again and again. This will remove that problem.Wednesday, September 9, 2009
No Need To Make Payment, Just Sign Up and Used Our 15 Days Trial of Our Application

Thursday, August 27, 2009
Now Customer and Chat Operator Can Send File during the Chat Session
With the help of liv2support live chat applications, now it’s possible that customer and chat operator both can send file during the chat session. Now your customers and chat operator not longer have to e-mail the documents as a file attachment. Now it’s easy to attach files during the chat session. Files transfer has been integrated with your chat window; once you have to train your operators after that they can send files and images easily to the customer without having to invoke an external application. By this process chat operator can safe more time. By this feature customer can purchase images from you or product photograph. This process is very easy to use and safe more time as comparison to emailing the documents.